I forgot my password, can I get it back?
Retrieve your password by clicking on Lost your password? Enter your email address and click on Reset password. If any error occurs, kindly reach us on Facebook or send us an email immediately.
Is my personal information safe?
Yes, all data gathered are subject for your approval and we assure you it follows the rules on Data Privacy Act of 2012.
Can I use more than one account?
We strongly suggest to have one email to prevent overlapping of orders. Should you accidentally register other email but of the same account, please relay it to firstname.lastname@example.org or call us at 0917 114 0188.
How do I pay?
Now you can indulge yourself on a hassle-free shopping sesh! Payment process made easier with Paypal or via Bank Deposit at any branch of Eastwest. For any queries, feel free to message us right away. We’ll be more than happy to assist you!
What is your return policy?
Products valid for returns, refunds, or exchanges are only those received with defect or damage. Change of product choice is not covered by our return policy. Defective items should be delivered back within seven (7) days. Again, sorry for the inconvenience.
How do I track my orders?
We’ll be sending you the order and delivery confirmation upon setup. Rest assured it will be delivered on the said date and location. Just be at the comfort of where you expect it to be delivered, we’ve got this covered.
For any changes in delivery details, reach us thru email@example.com or at call us at 0917 114 0188.